Return conditions
BADER EUROPE GROUP S.L. admits the return of any product (except the Spare Parts line) within 15 calendar days after leaving the warehouse, being essential that the following conditions are met, without exception:
- That both packaging and merchandise is in perfect condition without any manipulation.
- That the merchandise does not correspond to special orders requested by the customer.
- That the merchandise includes inside the package a copy of the return report that will be sent to you when processing the request.
The amount corresponding to the value of the return will be issued in the form of a credit note that will be discounted in subsequent purchases.
The following will NOT be accepted as returns:
- The return of merchandise that has not been previously communicated and confirmed by BADER EUROPE GROUP S.L. will not be accepted. The transport and
risk of the return will be borne by the customer.
- Merchandise manufactured exclusively for the customer.
- Merchandise altered in any way.
- Goods that are not accompanied by the purchase invoice.
- Goods received in poor condition (transport problems, packaging ...)
- Goods whose departure from BADER EUROPE GROUP S.L, has been made
15 calendar days before.
* BADER will decline credit for those returns whose packaging conditions are not equal to those delivered.
- That both packaging and merchandise is in perfect condition without any manipulation.
- That the merchandise does not correspond to special orders requested by the customer.
- That the merchandise includes inside the package a copy of the return report that will be sent to you when processing the request.
The amount corresponding to the value of the return will be issued in the form of a credit note that will be discounted in subsequent purchases.
- The return of merchandise that has not been previously communicated and confirmed by BADER EUROPE GROUP S.L. will not be accepted. The transport and
risk of the return will be borne by the customer.
- Merchandise manufactured exclusively for the customer.
- Merchandise altered in any way.
- Goods that are not accompanied by the purchase invoice.
- Goods received in poor condition (transport problems, packaging ...)
- Goods whose departure from BADER EUROPE GROUP S.L, has been made
15 calendar days before.
* BADER will decline credit for those returns whose packaging conditions are not equal to those delivered.